TCM Restoration & Cleaning Blog

Easy way to get red wine stains out of carpet

Red wine stains are not unusual for us to come across.   The typical response from many misinformed clients is to use products that contain bleach for trying to remove the red stain from the carpet.  That’s a big NO-NO as it will also discolor the carpet as well.

Instead, try to blot as much of the wine stain with a white towel.  If your have a wet/dry vacuum, such as a shop vac, try to extract as much as you can as well.  If you have club soda, take a clean (dry) white towel and pour some club soda on the towel and blot over the stain again.  This step will help get more of the stain out.

If the carpet is still stained, there is only one more thing you can do.  Take a bottle and combine ammonia with peroxide (50/50 mixture) and spray this solution into the stain.  Saturate the area well.  This solution will work on acid dyes when they are still fresh.  Next cover the area with a piece of plastic wrap and place a phone book above it so it dries very slowly.  Check it the next day and the stain should be GONE!

If a red stain or shadow still exists, contact a professional carpet cleaner  as soon as possible.  Contact us if you are in Anchorage or Mat-Su area and we can work the stain further and in most cases get it out completely using advanced red stain removal techniques.

September 5, 2008 Posted by | Alaska, Anchorage, carpet cleaning, Wasilla | , , , , , , | 1 Comment

Recent testimonials

This has been a very busy summer for us servicing many clients.  Dirty carpets from a long Alaskan winter need to be cleaned!  The termination dust is starting to show up on the mountains and I hate to say it but before long it will be winter once again!!  That’s Alaska!!  If you are in need of a carpet cleaning, air duct cleaning or your fine area rugs cleaned… I hope we can be of service to you!   Here are some new testimonials from recent satisfied clients of our company.  You can find even more testimonials and videos at www.carpetmanclean.com.

 

 

“Outstanding!  Very professional and informative.  Henry did an excellent job and went above and beyond to remedy a few tough spots.  Happy with the extra effort to ensure spots came out and assistance with blower fans to help expedite the drying process.  Flexible scheduling, polite and professional customer service.  Henry is a very good asset to your company and represents your organization well.  Thank you!” 

Andrew & Tiffany Horvath, Palmer

 

 

 

“They are the best & most experienced carpet cleaners I have ever had.  I will continue to use them as long as they are available.  I would highly recommend  them to anyone that needs carpets cleaned.” 

Rosella Hess, Anchorage

 

 

“In my opinion you can’t be beat.  Value explanation as to why it’s important to clean at least once a year.”  Regina Grimes, Anchorage

 

“1st time.  The guys were very professional, extremely informative and very consciencous about the cleaning.  I will definitely refer others to this company.  I truly feel I received great service for the value.  The carpet in front of the garage door and up the first set of steps were worse and the guys really gave it attention.  Great customer service and attention to detail, as well as professionalism and informative helpful hints.”  Kathy Riehl, Anchorage

 

“First time.  Cleaned great!  Fast, great & personal!  Rebate check was awesome & will use again.” 

 Amber Rausa

 

 

I would (and have) highly recommend your services to friends and neighbors.  Technician was extremely professional & knowledgeable and I feel that I received the best service for the money.  Professional & thorough cleaning.   Honest service.” 

Elizabeth Odom, Fort Richardson

 

August 28, 2008 Posted by | Alaska, Anchorage, carpet cleaning, residential carpet cleaning, testimonials, Wasilla | 1 Comment

Another Fantastic Testimonial

I thought I would share another testimonial we have recently received from one of our clients.

“Awesome Job!  Very professional & educated in the field of carpet cleaning & restoration.   Tony was very professional and courteous.  He explained the process and worked diligently.  The before and after was amazing.  Value a new contact that I am comfortable passing on to others!  I highly recommend this company.”  Corine Locke, Wasilla

For carpet cleaning in Wasilla, Palmer or Anchorage (in Eagle River & the Mat Su Valley)  We will be happy to come to your home to get your carpets cleaned and looking great again!

June 16, 2008 Posted by | Anchorage, carpet cleaning, Wasilla | 1 Comment

Quick Tips for Removing Stains Out of Carpet

Here are some easy stain tips you can do right at home:

Ink Stains: Sponge with detergent solution.( a few drops of dish soap in warm water will do)  Rinse. Ifstain remains, saturate with cheap hair spray and blot. Always work from the outside in to avoid making the spot bigger. 

Candle Wax:  Scrape off all you can. Ice cubes will make it brittle for easier scraping. A hot iron (on low heat setting) over a damp cloth will melt and absorb remaining wax

 If you need any suggestions or more help please contact us www.tcmrestoration.com  and we’ll be happy to assist you! 

May 15, 2008 Posted by | Anchorage, carpet cleaning, Carpet Stains, residential carpet cleaning, Wasilla | , , , | 1 Comment

Anchorage Carpet Cleaning Testimonials

If you are in the Anchorage area and need your carpets professionally cleaned we would love for you to call us at The Carpet Man. (562-7410)  Here are some recent testimonials from happy & satisfied clients in Anchorage.

“Used 6 times.  Your staff are the most knowledgeable, professional and efficient service people I have ever had the pleasure to use.  I wish you all could be the only service people I ever used but you don’t do plumbing!  Every single one of your staff will always work with me so I get just what I need.  They have even given me hints so I can clean things myself!  I always know what I am paying for and that I got my money’s worth.”  Ramon Wallace, Anchorage

“Very pleasant with the cleaning expertise, timely appointments & results.  I called this morning about a dog ‘event’ and Tony came in the early afternoon to remediate-looks great!”  Doug Hastings, Anchorage

“Great!  This was the first time using your company.  My carpets were a mess.  I didn’t expect them to get as clean as they did and in such a short period of time.  Raymond showed up on time, was very professional, explained the cost and did an excellent job!”  Tammy Bolen, Anchorage

May 14, 2008 Posted by | Anchorage, Anchorage Carpet Cleaning, residential carpet cleaning, testimonials, Wasilla Carpet Cleaning | , , | 1 Comment

6 Tips to Keep Your Carpets Beautiful and Lasting Longer

1. Keep your carpet clean. Sand and dirt act as sandpaper and are abrasive to carpet fibers.  The more sand and dirt in your carpetthe more abrasion and damage that can occur to your carpet.   Damaged carpet stains more easily, and it’s harder to remove the stains from it as well. Vacuum often to remove dirt, and your carpet will last longer.  The EPA recommends one day vacuuming for each person or pet in your home .  This is pretty difficult for many busy households like my own family of 5 with 2 dogs.  I don’t have the time to vacuum every day but we vacuum very frequently at 2-3 times a week.

2. Use rugs. Place rugs outside and inside the front door, and any other entrances. They will catch much of the dirt that people bring in on their feet. That means less vacuuming and longer carpet life.

3. Remove shoes. This is a sure way to make your carpet last longer. Most people don’t mind being asked to take off their shoes when coming into someone’s home.  Depending on where you live it might be the norm.  Here in Alaska it is very common to take your shoes off when going in someone’s home.  We have snow in the winter and mud in the Spring, Summer and Fall.

4. Clean Your Pets. Wipe your pets paws and fur when they come in from being outside.  This time of year it is wet and mucky outside.  If there is mud around it’s guaranteed my dogs will find it.  We keep an old towel by the door and wipe off their paws and fur if we see mud on them.  It saves us from cleaning dirt & mud off the carpet later.

5. Clean stains quickly and properly.  By taking care of stains right away your carpet will stay looking great!

6.  Get your carpets professionally cleaned on a regular basis.

April 29, 2008 Posted by | Anchorage, Anchorage Carpet Cleaning, carpet cleaning, residential carpet cleaning, Wasilla Carpet Cleaning | , , | 4 Comments

Spring Cleaning Time

April is the time of year where I get the bug to do some Spring Cleaning around my home.  It’s when I go through my closets, cupboards and drawers and start getting rid of things we no longer need.  It’s also a time when I try to get some deep cleaning in and do a thorough cleaning of my entire home.  If your time is too valuable for you to spend time cleaning then you should seriously think of hiring a housecleaner to do a Spring Cleaning for you.  If you are in the Wasilla area our Cleaning Crew  can take care of all your Spring House Cleaning needs.

For those of you who have the time and enjoy doing your own Spring Cleaning  I thought I’d share with you some tips from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to ease the burden of Spring Cleaning:

  • Develop a task list.
  • Clean oven, refrigerator and other appliances.
  • Clean fireplaces.
  • Wash inside of windows.
  • Wash woodwork.
  • Clean out cupboards and closets.
  • Change HVAC filters.
  • Clean efficiently. Avoid going back and forth around a room. Instead, work using a systematic approach. Think in terms of left to right, top to bottom. Begin with ceilings and walls, and work your way down to windows and furniture, finishing with the floors.
  • Hire cleaning service providers. For those tasks that require a specialist (i.e. carpet, upholstery and hard flooring cleaning), hire only certified professionals. Before hiring anyone, confirm that they are trained and certified in the type of work to be performed, informally interview the company representative or technician, obtain a written estimate of the work to be completed and receive a written contract or invoice confirming the total price and any statements or guarantees.

April 15, 2008 Posted by | air duct cleaning, Alaska, Anchorage, carpet cleaning, cleaning, house cleaning, tile and grout cleaning, Wasilla, water damage | , , , , , | 1 Comment

5 Things You Must Not Do for Carpet Stains

The horror!  You just had your carpets professionally cleaned last month and someone accidentally spills a drink, some dip or other gooey mess all over your clean carpet.  What to do???   First off, I can tell you 5 Things Not To Do so you can keep your carpet clean and prevent any unnecessarystains.

 1. Do not ignore the Stain. Catch it while it’s fresh, when chances of removal are 75% better.  Don’t iron or hot-air dry until the stain is gone.  Heat will set many stains.

2. Do not scrub the stain.  Scrubbing can damage the carpet fibers and actually penetrate the stain deeper into the carpet.  Instead blot with a clean damp rag.  (If you have some gooey mess then scrape off as much as you can before blotting.)  You can use plain water or water with a few drops of dish detergent like Joy or Dawn.  Make sure you use warm water and not hot.  Continue to blot the stain with clean cloths until the stain is gone.

3. Do not apply heat to the affected carpet.  Heat will set some stains.

4. Do not drown the carpet in cleaning solution.  Detergent left in the carpet attracts dirt to it.  It’s a guaranteed dirt magnet!  If you are going to use any cleaning solution make sure you use a small amount and rinse completely with water.

5. Do not use cleaning chemicals without testing first.  Certain chemicals react differently with different carpet fibers.   Chemicals can damage the fibers and even change the color of your carpeting.  If you are trying something you haven’t used before you should test it on an inconspicuous area of your carpet.  Apply the cleaning chemical to a cloth first and then test on the area of carpet.

When in doubt you can always call your professional carpet cleaner.    We’re always happy to assist our clients’ concerns over the phone and if needed return to their home for a spot cleaning.

March 14, 2008 Posted by | Anchorage, carpet cleaning, Carpet Stains, Wasilla | , , , , , , | 4 Comments

Choosing a Great Carpet Cleaning Company

Occasionally our company will get a call from a client to come clean their carpets right after they have had them cleaned by another company.    The poor client thought they would get clean carpets and that they were getting a good deal.  Unfortunately they discovered it was no deal at all.

To save you from making the same mistake….you should know…..

When choosing a carpet cleaning company you should check to see if they have references available for you.   We keep folders full of rave reviews from our clients and testimonials on our website for anyone to see.   If a company has many happy, pleased customers chances are pretty good that you will also be one of them!

You should also know what experience and education the company has for all of their cleaning services.  How long has the company been in business?  Is the company IICRC trained and certified? (Institute of Inspection, Cleaning and Restoration Certification -the world’s most recognized certification organization for carpet and upholstery cleaners)  The company should be trained and familiar with all kinds of carpet and fabric types.  You should want the very best expertise for your furniture, carpet and area rugs so make sure the company has IICRC certification.

Another thing you should know about is what method of cleaning the company uses.  My previous post was just about that.   We recommend the Hot Water Extraction or Steam Method because we know that is the best method to use for our clients.

Be wary of choosing a company on price.  A cheap price will get you what you pay for.  Most likely a “cheap brush the dirt off cleaning”of your carpet.   Unfortunately there are also unethical, “bait & switch” companies out there that will tell you one price to begin with and then later give you a much higher price for their services.    The company you choose should be able to give you an exact price quote before services are even started.   You can find pre-screened ethical carpet cleaners for your area at Ethical Services.

Lastly the cleaning company should offer you a guarantee. Far too often service companies are not willing to stand behind their work. Our guarantee to our clients is that if they are not completely thrilled with the cleaning experience they receive from us, we will come back to their location at no charge and no obligation to make things right. If they are still unimpressed, we will offer them a 100% refund.  A carpet cleaning company should be able to stand behind their work and offer a 100% guarantee for your satisfaction.  Don’t YOU think?

February 27, 2008 Posted by | Anchorage, carpet cleaning, Wasilla, Wasilla Carpet Cleaning | , , , , , , , , , | Leave a comment

Carpet Cleaning Methods

Did you know there are actually different carpet cleaning methods??  I sure didn’t until my husband started our cleaning company 12 years ago.  My experience with carpet cleaning was from when I was a little girl and I’d watch my parents every Spring rent a carpet shampoo-er (as they called it).  They’d spend an entire day cleaning the carpets.  Then we’d spend another 2 days not walking on the carpet waiting for it to dry.  And my poor Dad would spend a week recuperating from hurting his back.

What I just described is the “do it yourself” method and really not worth all the trouble don’t you think?

There is another method called “Dry Clean” or “Dry Foam”.  This is when a carpet cleaner applies shampoo to your carpet, allows it to dry, and then, without rinsing, sucks the dried shampoo into the vacuum. Can you imagine applying shampoo to your hair, allowing it to dry, and then removing the shampoo from your head with a vacuum? This method leaves dirty residue in your carpet, which is one reason dry foam is NOT too effective.

“Steam cleaning” or “Hot Water Extraction” is another method for carpet cleaning.  This is a fancier way of saying that a hot water cleaning solution under high pressure is forced into your carpet and then sucked out of your carpet.  This is the method our company prefers because it heats the water to a high temperature – and shoots the cleaning solution into the carpet at higher pressures. This breaks up all the nasty stuff (dirt, bacteria, chemicals, and pollens) in the carpet. Then our truck mounted extractor produces huge vacuum volume to draw the dirt and chemicals out of the carpet. It’s absolutely the most effective way to clean carpet.  By using our truck mount extractors with the “Hot Water Extraction” or “Steam” method we know that we will be able to clean all the dirt, harmful bacteria, fungus, chemicals, pollens, tobacco residue and dust mites from our clients carpets.  We not only know that this will give our clients the cleanest, healthiest carpet in their home we guarantee it!

February 21, 2008 Posted by | Anchorage, carpet cleaning, Wasilla | , , , , , , , | 3 Comments