TCM Restoration & Cleaning Blog

Carpet Cleaning Challenges

If you are in the market to purchase new carpet for your home you should be aware that not all carpet is the same before making such a huge investment.

Did you know the kind of carpeting you choose can affect how easy it is to clean?  Here are some things to keep in mind when you make your next carpet purchase.

Pile:  The deeper and thicker the pile in your carpet, the more likely it is to retain dirt once the dirt sinks below the surface.  Threads and lint, however can stay on top of the carpet wher they can be very visible.

Level loop:  Short, densely spaced loops, with both ends attached to the backing, create a surface that is fairly easy to vacuum because there aren’t crevices for dirt to sink into.

Berber:  This is a type of level loop carpet made with thick yarn, which creates harder to vacuum “hills and valleys.”

Multilevel loop:  The varying long and short loops of these carpets can make them difficult to clean.  The low loops create pockets that break vacuum-cleaner suction and can make it harder to remove dirt that has accumulated.

Whatever type of carpet you choose it should be professionally cleaned every 6 months to 1 year.  This is depending on the number of people in your home, pets and if shoes are worn in your home.  Regular cleaning will keep your carpet clean & healthy and protect your investment to your home.

April 2, 2012 Posted by | carpet cleaning, Carpet Stains, residential carpet cleaning, Uncategorized | , , , , , , | 1 Comment

TCM Restoration & Cleaning (new video of our company)

We do carpet cleaning, upholstery, oriental rug cleaning, duct cleaning, tile & grout.   We  respond 24 hours a day to water damage emergencies in your home or business.

October 4, 2010 Posted by | Anchorage Carpet Cleaning, carpet cleaning, cleaning, residential carpet cleaning, Wasilla Carpet Cleaning | , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

6 ways you can extend the life and beauty of your carpet

  • Have people remove their shoes.  Post a polite sign on the door if you have to.  This is one of the biggest ways you can start saving your carpet today! 


  • Vacuum frequently.  Your frequency will depend on the level of foot traffic and amount of people and pets in your home.  But you can NEVER vacuum too much.


  • Keep pet accidents to a minimum.  NOTHING ruins carpets faster than urine.  Do whatever you have to do to keep the accidents off the carpet.


  • Clean spots and spills immediately. But DON’T use any of the do it your self “carpet cleaning” products you see advertised on the TV.  These products are the fastest way to a big, dirt attracting, sticky residue spot.  Simply use very hot tap water with some mild detergent (no bleach agents) and clean, white, dry rags.  Soak and blot.  Never rub.


  • Get your carpets professionally cleaned every 6-12 months.  NOTHING extends the life of your carpet like this step.  Even dirt you cannot see can be deep inside the carpets breaking down and wearing the fibers.  It’s the only way to prevent permanent traffic lanes and wear patterns.  Remember this rule of thumb: Clean before your carpet LOOKS dirty to prevent wear and tear – it’s time not dirt that you should judge by.


  • Get your carpet professionally protected at least every other cleaning. The factory finish is removed with wear and cleanings.  This finish is a protective barrier between your carpet and soils, oils, stains and general wear and tear.  Ignoring this step will shorten the life span of your carpet considerably. 

January 4, 2010 Posted by | Anchorage Carpet Cleaning, carpet cleaning, residential carpet cleaning, Wasilla Carpet Cleaning | , , , , , , , , , | Leave a comment

How to remove candle wax from your carpet

 Removing wax from your carpet is one of the easiest things to do, but seems to be one of the biggest mysteries. The average  homeowner will have little accidents here and there, but when we act fast enough, we can correct the problem almost every time. Here is what you need and what you should do:

One Steam Iron (Do Not fill With Water)

One White Towel

Here’s how to clean your carpet. Take the towel and soak it with water from the tap. Place the wet towel over the wax spot, then take your hot steam iron and place it directly over the wax. The wax will begin to melt in 10 to 30 seconds. Be sure to monitor the time so not to over do it. In approximately 30 seconds, pick up the iron and see what kind of progress you’ve made removing the wax. The heat causes the wax to rise into the wet towel keeps the iron from damaging your carpet. If you can still see or feel wax in the carpet, shift the towel so a clean area over the wax and replace the iron over the wax spot for another 30 seconds. Generally, this may require repeating these steps 2 or 3 times but the wax will all transfer into the towel.

If the carpet is a berber type then be sure to check the carpet in 20 seconds or less as olefin fibers have a much lower melting point than nylon and polyester. Be sure to keep the towel very wet when removing wax from an olefin carpet. Another situation to remember, candle wax contains both wax and dye. The wax will transfer into the towel, but the dye may heat-set itself into the carpet fiber when it falls on the carpet. This situation may require performing a dye removal treatment to remove any dye that may remain on the carpet after the wax is gone. This wax removal process only takes minutes and is extremely effective. Do it yourself and save hundreds on carpet replacement.  Be careful not to burn yourself when handling a hot iron – think safety first.

If you are in our local area and need further assistance you can call us at 373-7410 (Valley) or 562-7410 (Anchorage).

December 1, 2009 Posted by | Anchorage Carpet Cleaning, carpet cleaning, residential carpet cleaning, Wasilla Carpet Cleaning | , , , , , , , , | Leave a comment

How To Clean Salsa Out Of Your Carpet

When it comes cleaning Red Salsa from carpet, what’s more important is knowing what NOT to do. 

Most homeowners will try to blot the stain out with a towel first.  However, doing this would only mash the tomatoes and peppers further into the fiber where cleaning would then require a professional.

A better approach would be to use a spoon to scoop up as much of the salsa from the carpet as possible.  Scoop it up and put it in a bowl for later disposal. 

Once you’re done scooping up the salsa, you’ll need to clean the carpet with a solution that contains water and a drop or two of dish soap.  You don’t want to use products like resolve, as these will lead to problems later and may even permanently discolor your carpet.

Take a trigger spray bottle and fill it with hot water.  Place a drop of dish washing detergent in the bottle and shake it and spray the solution into a wet towel.  You don’t want to spray it into the salsa spot directly because this will cause the salsa to go deeper into the backing of the carpet where you then need powerful vacuum to extract it.  Instead, take your wet towel with the solution and work it over the spot in 8 different directions (like an asterisk).  Don’t scrub it… scrubbing the carpet may cause split ends on the carpet that you can’t fix.  So work it gently until the spot is out. 

Once the spot is gone, flip the towel over and go over the are with a wet towel that just contains hot water.  This will act as your rinse and then go over it with a dry towel to blot any moisture.

If you still have a shadow, allow the area to dry and repeat these steps again after the are has dried.  The drying action help bring some of the deeper soil up to the surface where your towel works better.

If that doesn’t work and you still have a shadow or an odor, call a professional.  A certified carpet cleaner has the right tools and training to clean this spot and treat any lingering odors.

October 14, 2009 Posted by | Alaska, Anchorage Carpet Cleaning, carpet cleaning, Carpet Stains, residential carpet cleaning, Wasilla Carpet Cleaning | , , , , , , , , , , , , , , | 1 Comment

Spring Cleaning

Wow!   Hasn’t this weather been AMAZING in Alaska???  This is the time of  year where many of us do Spring Cleaning around our homes so we can get out and play and enjoy our beautiful Alaskan summer!  It’s when we go through closets, cupboards and drawers and start getting rid of things we no longer need. It’s also a good time to do a very thorough, deep cleaning  of your entire home.

If your time is too valuable to spend cleaning then you should seriously think of hiring a housecleaner to do a Spring Cleaning for you. If you are in the Wasilla area our Cleaning Crew can take care of all your Spring House Cleaning needs. For those of you who have the time and enjoy doing your own Spring Cleaning I thought I’d share with you some tips from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to ease the burden of Spring Cleaning:

Develop a task list.

Clean carpets, upholstery, draperies and even your mattress.

Clean oven, refrigerator and other appliances.

Clean fireplaces.

Wash inside of windows.

Wash woodwork.

Clean out cupboards and closets.

 Change HVAC filters.

Clean efficiently. Avoid going back and forth around a room. Instead, work using a systematic approach. Think in terms of left to right, top to bottom. Begin with ceilings and walls, and work your way down to windows and furniture, finishing with the floors.

Hire cleaning service providers. For those tasks that require a specialist (i.e. carpet, upholstery and hard flooring cleaning), hire only certified professionals. Before hiring anyone, confirm that they are trained and certified in the type of work to be performed, informally interview the company representative or technician, obtain a written estimate of the work to be completed and receive a written contract or invoice confirming the total price and any statements or guarantees.

Hope you find these tips very helpful!   Happy Spring Cleaning!!

May 5, 2009 Posted by | Anchorage Carpet Cleaning, cleaning, house cleaning, residential carpet cleaning, Wasilla, Wasilla Carpet Cleaning | , , , , | 1 Comment

Tis The Season…

Your home and carpets cleaned and ready for company.  The house is beautifully decorated…Christmas music playing… the Christmas tree is a masterpiece with lights, ornaments and all the trimmings…it smells so Christmasy and just perfect….
And then you notice…. Pine Sap stuck in the carpet!

Unfortunately even with a tree skirt around the Christmas tree… carpet is not always protected!

No need to panic!  No need to call in for an emergency cleaning…

You can use some glycerin to get the sap out. (Available at most drug stores).  Use a 50/50 mixture with warm water and apply directly to the sap.  Let the mixture disolve, then use a paper towel and gently pull the sap away from the carpet.

Sigh of relief…back to “perfect” for the Holidays!!

PS.  For any other carpet emergencies like spilled wine or candle wax that often occur during the festive season…check out these other stain tips.

December 15, 2008 Posted by | Anchorage, Anchorage Carpet Cleaning, carpet cleaning, Carpet Stains, residential carpet cleaning, Wasilla, Wasilla Carpet Cleaning | | Leave a comment

Dog House Training Tips

As the saying goes,” Dog is a Man’s bestfriend”, that is true except of course when you see your dog peeing on your nice clean carpet. This can be very frustrating to a dog owner. 

Many clients have us clean their carpets because of Spot’s little accidents.  For small accidents we can easily get the carpets cleaned….but for bigger accidents, multiple accidents throughout the house, stains or smells that just won’t go away ….then more extensive cleaning with replacing the padding is most often required.  This can be timely and costly to homeowners. 

So what is a homeowner to do with a dog that keeps making messes ?  

Well….there are really only two choices.  Get rid of the dog or get dedicated and do some training.  And most of us love our cute doggies…. soooo that leaves only one thing to do and that is to train your dog.

I have trained 4 puppies and I can tell you it is a TON of work!   It took some hard work and committment in the early weeks but it paid off quickly.  Training your dog benefits you with keeping your home clean and helps develop a loving relationship with your pet.

For pet concerns  here are some easy tips  I have discovered on how to house train your dog.

1. Observation

First of all, note your dogs behavior when it comes to elimination. At what specific time of the day he usually does “his thing”. Listing down the time would help you remember to get your dog outside.  Observe what he/she does before it happens, so that you can prepare yourself.

2. Go Outside

Allow your dog to run freely.  Let him be free to explore his surroundings and be able to pick a spot where he can relieve himself. Keep doing this everyday, slowly the dog will be more comfortable doing “his thing” outside.

3. Stay With Him

In the beginning of the training, always stay with your dog until he finishes. This will keep him focus on what is right to do. Leaving him alone, will create distractions and disrupt the training.

4. Be Patient

This is very applicable to puppy owners. Usually when you bring home a puppy, he/she is very uncomfortable of his environment. He may tend to cry or do things to signal that he wants to relieve himself. When you see this, immediately pick him up and let him outside. Showing him that going to the bathroom is to be done outside of the house.  Not inside.

5. Never Use Ammonia-Based Cleaners

Avoid the mistake of using these ammonia-based cleaners, it smells a lot like urine. Dogs have the tendency to pee in places where there’s urine. So as much as possible, avoid using it.

6. Don’t Be Harsh On The Dog

As much as you would want the training to be successful immediately, allow some time. Some dogs may take longer to learn than others. And so whenever he makes a mistake, avoid being to cruel or harsh to your dog, such as slapping them with newspapers or harder objects. After all, we all love our dogs and would not want to hurt them. Just be patient, he will learn in time.

Following these simple steps you’ll be on  your way to having your dog trained and carpets staying clean longer!

November 6, 2008 Posted by | Anchorage, pet stains, residential carpet cleaning, Wasilla | , , , , , , , , , | 2 Comments

Kids and Carpet

When you have children, it can be hard to keep the house clean, but one part of the house that takes a direct hit is the carpet.

Kids are notorious for tracking in a variety of messes and the carpet – no matter its color or previous condition – suffers because of it. But there are some things you can do to help kids and clean carpets live in harmony.

First, have a no-shoes policy. It’s become more and more common for people to take their shoes off as soon as they enter someone’s house, or even before. Don’t worry about what people will think. Be firm about this rule, and apply it evenly to adults and children so you don’t discriminate.

By making sure shoes aren’t worn in the house, you are also ensuring that the carpets get spared from whatever might be on someone’s shoes, like oil, dirt or grass. If you feel uncomfortable asking guests to remove shoes, you can offer them a pair of slippers from a basket near your door.

Second, don’t assume that if the kids are running around the house in socks, that’s fine for the carpets. Some kids will run outside in their socks, and then come back in house. Their socks are now as dirty as a shoe might be. Check the bottoms of the kid’s socks periodically and if they are dirty, make them change their socks.

Limit eating & drinking to the kitchen and dining room table.  Young kids tend to be messy and spills just naturally happen.  Having a rule to keep food and drinks away from your carpet will keep it cleaner and looking much nicer longer.  Having this rule also will protect your furniture and upholstery in your home too.

Vacuum often.   Contrary to some people’s beliefs, vacuuming does not wear down the carpet, but actually benefits the carpet.  The more people and pets you have in your household the more you should vacuum.  Do it often to keep the dirt from soaking into the fibers (making it very hard to get clean). If there are stains on the carpet, you’re more likely to see them when vacuuming the carpet (when you’re looking directly at it) than when you’re walking all over it. Then you can deal with the stains as you see them and before they become harder to get out.

Finally, get your carpets cleaned regularly. Many people wait until they see dirt and stains to clean their carpets, but cleaning them before you see the dirt is a better idea. Your carpet, which is a big investment, will last longer. Experts recommend getting carpets cleaned about every 6 months, when you do your regular heavy cleaning.

If you follow these steps, you can have light colored carpet, pets and children and all can live peacefully together.

October 8, 2008 Posted by | Anchorage Carpet Cleaning, carpet cleaning, residential carpet cleaning, Wasilla Carpet Cleaning | , , , , , , , , , , | 1 Comment

Recent testimonials

This has been a very busy summer for us servicing many clients.  Dirty carpets from a long Alaskan winter need to be cleaned!  The termination dust is starting to show up on the mountains and I hate to say it but before long it will be winter once again!!  That’s Alaska!!  If you are in need of a carpet cleaning, air duct cleaning or your fine area rugs cleaned… I hope we can be of service to you!   Here are some new testimonials from recent satisfied clients of our company.  You can find even more testimonials and videos at



“Outstanding!  Very professional and informative.  Henry did an excellent job and went above and beyond to remedy a few tough spots.  Happy with the extra effort to ensure spots came out and assistance with blower fans to help expedite the drying process.  Flexible scheduling, polite and professional customer service.  Henry is a very good asset to your company and represents your organization well.  Thank you!” 

Andrew & Tiffany Horvath, Palmer




“They are the best & most experienced carpet cleaners I have ever had.  I will continue to use them as long as they are available.  I would highly recommend  them to anyone that needs carpets cleaned.” 

Rosella Hess, Anchorage



“In my opinion you can’t be beat.  Value explanation as to why it’s important to clean at least once a year.”  Regina Grimes, Anchorage


“1st time.  The guys were very professional, extremely informative and very consciencous about the cleaning.  I will definitely refer others to this company.  I truly feel I received great service for the value.  The carpet in front of the garage door and up the first set of steps were worse and the guys really gave it attention.  Great customer service and attention to detail, as well as professionalism and informative helpful hints.”  Kathy Riehl, Anchorage


“First time.  Cleaned great!  Fast, great & personal!  Rebate check was awesome & will use again.” 

 Amber Rausa



I would (and have) highly recommend your services to friends and neighbors.  Technician was extremely professional & knowledgeable and I feel that I received the best service for the money.  Professional & thorough cleaning.   Honest service.” 

Elizabeth Odom, Fort Richardson


August 28, 2008 Posted by | Alaska, Anchorage, carpet cleaning, residential carpet cleaning, testimonials, Wasilla | 1 Comment