TCM Restoration & Cleaning Blog

Great article from IICRC.org

“Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.”

We are IICRC certified and ready to help you if you have a water emergency in your home.   Frozen pipes, water tank ruptures, leaky roofs, toilet overflows, dish washer flooding, ice maker lines leaking…we’ve seen it all! Our crew responds 24 hours a day even on Holidays!  We work with all insurance companies and serve Anchorage, Eagle River, Palmer, Wasilla, Big Lake, Willow & Talkeetna.

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November 25, 2014 Posted by | water damage | , , , , , , , , , , , | Leave a comment

Sharing a tip with you….

Prevent water damage in your home by doing these simple tasks: Check for leaking faucets, dripping or “sweating” pipes, clogged drains, and faulty water drainage systems. Inspect washing machine hoses for bulges, cracks or wetness. Replace them every few years or sooner if problems are found. Inspect the water heater for signs of rust or water on the floor.  If you do happen to have a water damage in your home and are in our service area of Anchorage or Mat Su Valley we can help extract water and dry you out as quick as possible.   We respond to emergency phone calls 24 hours a day.  Anchorage 562-7410 and Mat Su Valley 373-7410.

February 7, 2014 Posted by | water damage | , , , , | Leave a comment

Another Happy Client

We love helping our clients & strive to always give the best customer service ….

Dear Mr. Hongslo,

“In late October, we returned home from a 4-day visit to family in Washington to find a broken hot water pipe in our downstairs utility room and a completely flooded basement level.  It was early Sunday evening when we discovered the disaster and were desperate to handle the situation.  I knew we did not have the equipment or resources to deal with the problem and went to the yellow pages for help.  The first seven restoration companies I called did not answer their phone.  My eighth call was to TCM and was answered by one of  your Project Managers, Mr. Ron Farnsworth. Ron told me he would have a team to our house in just over an hour.  Much to my relief, Ron and his crew did in fact arrive in about an hour and immediately took control of the situation, vacuuming up water, moving furniture and valuables to sage dry areas, removed damaged flooring and planning how to save the sheetrock on the walls of the lower level of my house.  For the next three days Ron and his crew brought in specialized equipment to dry the walls, and helped plan the complete restoration of the downstairs, all the while making measures to allow my wife and I to stay in our home.  Within a short number of weeks Ron had arranged subcontractors to restore our home with new flooring, repairing wall paper, replacing doors and trim, etc.  All work was conducted in a very professional manner and was of very high quality.  I want to thank Ron and TCM for all the efforts to make a disastrous situation bearable for my wife and me, and for making our house our home again.  I have rarely experienced such outstanding service from a service provider.”  

Sincerely, Bud Alto

February 10, 2011 Posted by | water damage | , , , , , , , , , , | Leave a comment