TCM Restoration & Cleaning Blog

Prepare now to avoid frozen faucets and pipes later….

frozen hose

It’s that time of year!  Time to to disconnect your garden hoses from the faucets. If you don’t they could freeze and cause the faucet to crack which could mean extensive water damage.  We hope that doesn’t happen to you but if it does we are here to help!    We respond 24 hours a day to water damage.  Anchorage 562-7410 or Mat Su Valley 373-7410.  We work with all insurance companies.   Fast Response…Guaranteed Results!

September 8, 2015 Posted by | water damage | , , , , , , , , , , | Leave a comment

What you SHOULD and should NOT do in a Water Damage

TCM Restoration and Cleaning provides complete emergency service for water damage that can occur in your home or office. Crews are on call 24/7 that can be paged to help prevent further damage from occurring. It is always important to mitigate the damage as much as possible when disaster strikes. We will work with you to help make sure your loss is settled fairly and completely. The following will help you in an emergency situation:

What you should DO:

Contact a plumber or contractor to eliminate water source (i.e. shut off water or fix roof).

 Contact TCM Restoration & Cleaning to remove standing water and inspect damage.  373-7410 Mat Su Valley or 562-7410 Anchorage.

Call your insurance company. 

For Safety Concerns turn off circuit breakers supplying electricity to wet areas, unplug and remove any small electrical devices currently located on wet carpet or other wet surfaces.

Remove and secure small furniture items and as much as possible to prevent rust or stains and expedite restoration. 

Hang draperies and pin up furniture skirts as required to prevent contact with wet carpet (water marks, browning, dye transfer, or migration).

 Remove books, shoes, paper goods, fabrics, potted plants, or other items that may stain carpet. Check especially under beds and in closets for these items.

Remove and secure breakable, moisture sensitive, or high value items. 

 Make plans for restoration crews to remove large furniture items onto dry carpet, linoleum, garage, or storage areas.

What you should NOT DO: 

 Use your home vacuum, as electrical shock may result, as well as damage to the equipment itself. 

 Place newspaper on wet surfaces, as newspaper ink transfers easily.

Walk on wet surfaces any more than necessary in order to minimize safety hazards, and to keep from spreading damage.

Activate the HVAC system if it has been directly contacted by water, it might serve as a means of spreading contamination. 

 Adjust indoor temperature unless instructed to do so by a qualified technician.

November 3, 2010 Posted by | Uncategorized, water damage | , , , , , , , , , , , , , | Leave a comment

4 Immediate Steps in a Water Emergency

When water damage occurs, even a few hours can make the difference in saving expensive carpets and furniture.  If you are ever in an emergency situation with water running everywhere here are some steps you should take to minimize your losses.

1. AVOID HAZARDS!  Be extremely careful of the deadly combination of water and electricity.  Also, be cautious of slippery wet carpets and floors.  Stay away from Raw Sewage backups, which contain nasty bacteria and can be harmful to your health.

2. STOP THE SOURCE If you haven’t located the source of the water, call us immediately and we will guide you through this (it is very critical to know what to do.)  373-7410 in Wasilla or 562-7410 in Anchorage.

3. TAKE IMMEDIATE ACTION! Call TCM Restoration 24 hours a day, 7 days a week.  You will always be answered by friendly staff.  No answering machines here!  Our dispatchers will have a water damage expert contact you immediately.  Call us now!  After you call us, were on our way.

4. REMOVE FURNITURE!  Wood furniture will cause stains which cannot be removed.  Rust stains from metal are difficult to remove and may be permanent.  95% of water damage jobs are restorable, and the 5% which aren’t restored, most are caused by not doing this.  So either move furniture that’s even near water or place something under the legs.

If you are ever in the unfortunate predictament of having water damage in your home TCM Restoration can expertly dry and restore your home & belongings for you.  We have expert trained restoration teams ready to go 24 hours a day, 7 days a week to assist you in a water emergency.

November 14, 2008 Posted by | Anchorage, Wasilla, water damage | , , , , , , , , , , | 3 Comments

Wasilla Water Damage Testimonial

  
  

  Wasilla Water Damage Testimonial

April 20, 2008 Posted by | testimonials | , , , , , , , , , , , , , , , , | 1 Comment