TCM Restoration & Cleaning Blog

Water Damage in Anchorage Alaska.

Here’s what one of our restoration clients had to say about us after we helped take care of a water damage in his rental.   For more testimonials go to http://www.tcmrestoration.com

September 10, 2015 Posted by | testimonials, water damage | , , , , , , | Leave a comment

Prepare now to avoid frozen faucets and pipes later….

frozen hose

It’s that time of year!  Time to to disconnect your garden hoses from the faucets. If you don’t they could freeze and cause the faucet to crack which could mean extensive water damage.  We hope that doesn’t happen to you but if it does we are here to help!    We respond 24 hours a day to water damage.  Anchorage 562-7410 or Mat Su Valley 373-7410.  We work with all insurance companies.   Fast Response…Guaranteed Results!

September 8, 2015 Posted by | water damage | , , , , , , , , , , | Leave a comment

Tips to prevent Water Damage in your home

Here’s some tips to prevent a big water damage in your home.  It can save you $$$ and a big inconvenience of having drying equipment and crews in your home for days.

Replace old water heaters. Water heaters do damage when they get too old and the tank rusts and bursts, allowing water to pour into adjacent rooms. On average, water heaters last 10 to 12 years. Don’t wait for them to fail; replace your tank once a decade. Today’s energy-efficient systems will also be cheaper to operate.

Switch to stainless steel hoses: Consider replacing standard rubber or plastic hoses with stainless steel-braided or mesh hoses. Worn out hoses with kinks, cracks or bulges need to be replaced immediately.

Don’t leave dishwashers and washing machines running if you leave the house. If something breaks while a home owner is away, what could have been a small mop-up job often turns into a thousand-gallon mess best left to professionals.

Consider water alarms: Home owners can install water alarms for a quick alert when an appliance isn’t working right. Hooking up the system to an appliance is usually as simple as hooking up a hose to an outdoor faucet.

February 3, 2015 Posted by | water damage | , , , , , , , , , , , , | Leave a comment

Great article from IICRC.org

“Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.”

We are IICRC certified and ready to help you if you have a water emergency in your home.   Frozen pipes, water tank ruptures, leaky roofs, toilet overflows, dish washer flooding, ice maker lines leaking…we’ve seen it all! Our crew responds 24 hours a day even on Holidays!  We work with all insurance companies and serve Anchorage, Eagle River, Palmer, Wasilla, Big Lake, Willow & Talkeetna.

November 25, 2014 Posted by | water damage | , , , , , , , , , , , | Leave a comment

4 Immediate Steps to take in a Water Damage

When water damage occurs, even a few hours can make the difference in saving expensive carpets and furniture. If you are ever in an emergency situation with water running everywhere here are some steps you should take to minimize your losses.

1. Avoid Hazards

Be extremely careful of the deadly combination of water and electricity. Also, be cautious of slippery wet carpets and floors. Stay away from Raw Sewage backups, which contain nasty bacteria and can be harmful to your health.

2. Stop the Source

If you haven’t located the source of the water, call us immediately and we will guide you through this (it is very critical to know what to do.) 373-7410 in Wasilla or 562-7410 in Anchorage.

3. Take immediate action

Call TCM Restoration 24 hours a day, 7 days a week. You will always be answered by friendly staff. No answering machines here! Our dispatchers will have a water damage expert contact you immediately. Call us now! After you call us, were on our way.

4. Remove Furniture

Wood furniture will cause stains which cannot be removed. Rust stains from metal are difficult to remove and may be permanent. 95% of water damage jobs are restorable, and the 5% which aren’t restored, most are caused by not doing this. So either move furniture that’s even near water or place something under the legs.

If you are ever in the unfortunate predictament of having water damage in your home TCM Restoration can expertly dry and restore your home & belongings for you. We have expert trained restoration teams ready to go 24 hours a day, 7 days a week to assist you in a water emergency.

July 10, 2014 Posted by | water damage | , , , , , , , , | 1 Comment

Important to have an Emergency List if you leave for the Holidays

If you go out of state for the holidays and either have a house sitter or someone checking in on your home you should have a list of emergency numbers for if that emergency happens.  We all know about dialing 911 for break ins and suspicious activity,   But who do they call when there has been a flood in your house?  Is it a plumber, your insurance agent, a restoration company?  Actually it can be all 3…but your best bet is leaving the number of a restoration company which will make the timely connections with the plumber &  agent and be able to take care of everything even if you are out of state.   A restoration company will most likely stop the source of water as soon as possible and start extracting the water immediately,  The faster water is removed the less damage.  If you are going away for Holidays and are in Anchorage (562-7410) or Mat Su Valley  (373-7410) make sure you add our numbers to your emergency call list.  We’re here to help 24 hours a day.

December 12, 2013 Posted by | Uncategorized | , , , , , , , , , , | Leave a comment

Flooded Laundry Room

Washer_Overflow Flooded Laundry RoomUh Oh!   These kinds of emergencies we can help with!   Even if you are doing laundry at midnight.  We have crews on call 24/7 that are used to drying out homes in the middle of the night.  Frozen pipes that break and flood homes, toilet over flows, malfunctioned dishwashers, water heaters that break,  broken refrigerator water lines…we have seen them all and then some!  If you are in Anchorage  (907-562-7410) or the Mat Su Valley (907-373-7410)  we can help for any water emergency.  We do everything from drying out floors & sheet rock, doing repairs, drying & restoring contents.  

We use state of the art drying equipment and have well trained crews.  A flood in a home is never planned and never fun…but we try to make it as easy and less stressful for the homeowner.  We work directly with the insurance company and try to restore the job as quickly as possible so the owner can get on with their life.   Click on this link  “testimonials”  to hear what some of our past clients had to say about us.

November 26, 2013 Posted by | water damage | , , , , , , , , , , | 1 Comment

Frozen pipes? Flooded carpet?

Below zero temps can freeze and literally pop & burst pipes.  If you find this happening and water gushing everywhere….  The most important thing to do right away is to stop the source of water.  Does everyone in your  home know where the main water shut off valve is?  If not take the time to show everyone.    This can save a homeowner thousands of dollars in damage by stopping the water as quick as possible.

The next step is to remove the water from your flooded home.  A wet vac is NOT going to take hundreds of gallons of water out of wet carpet and flooring.  You need to call a professional restoration expert and have the water removed as quick as possible.  Most restoration companies have crews on call 24 hours a day.  If the one you call can’t get to your home immediately you should call another one.  Time is of the essence and we know by getting to the flooded house fast we can save the homeowner money & shorter length of time dealing with this disaster in their home so they can get back to their regular life.     We serve Anchorage and the Mat Su Valley and do everything from intial dry out, monitoring, content cleaning  & if needed reconstruction.

November 20, 2013 Posted by | water damage | , , , , , , , , , , , | Leave a comment

Maintaining Free Flowing Drains

Plugged up or backed up drains can lead to serious water damage issues in your home.

Here are some simple tips to keep drains throughout your home flowing freely:

  • Use strainers in all your sinks.
  • Kitchen clogs are generally a buildup of vegetable scraps and congealed fats.  Avoid pouring grease down a kitchen sink.
  • Bathroom drains tend to clog with soap scum and hair.  Use a hair trap (available in hardware stores) in bathtub sinks and drains.  These simple devices also capture soap, skin, oils and other residues that buildup in the drain.
  • Periodically clean or replace the drain/plug mechanism in your bathtub and sinks.
  • Once a week, pour a gallon of boiling water down the kitchen drain- half at a time to break up the grease.

May 29, 2012 Posted by | Alaska, house cleaning | , , , , , , , | Leave a comment

Just a few quick tips to prevent water damage

A study done by the Insurance Institute for Business & Home Safety showed  that more than half of claims in their study were linked to washing machine rubber hose failures.  Life expectancy for rubber hoses is 3-5 years.

Easy Solution: Inspect  hoses annually and replace every 5 years.

Additional tips:

* Avoid overloading washing machine

* If property will be unoccupied for a long period of time, turn off water supply to the machine.

* Keep 4 inches between the water connection & the back of the washer.

Also make sure everyone at home knows where the water shut off valve is and how to use it.  In a water damage emergency this can save lots of damage and expense to the homeowner.

May 14, 2012 Posted by | water damage | , , , , , , , , , | Leave a comment