TCM Restoration & Cleaning Blog

Prepare now to avoid frozen faucets and pipes later….

frozen hose

It’s that time of year!  Time to to disconnect your garden hoses from the faucets. If you don’t they could freeze and cause the faucet to crack which could mean extensive water damage.  We hope that doesn’t happen to you but if it does we are here to help!    We respond 24 hours a day to water damage.  Anchorage 562-7410 or Mat Su Valley 373-7410.  We work with all insurance companies.   Fast Response…Guaranteed Results!

September 8, 2015 Posted by | water damage | , , , , , , , , , , | Leave a comment

Tips to prevent Water Damage in your home

Here’s some tips to prevent a big water damage in your home.  It can save you $$$ and a big inconvenience of having drying equipment and crews in your home for days.

Replace old water heaters. Water heaters do damage when they get too old and the tank rusts and bursts, allowing water to pour into adjacent rooms. On average, water heaters last 10 to 12 years. Don’t wait for them to fail; replace your tank once a decade. Today’s energy-efficient systems will also be cheaper to operate.

Switch to stainless steel hoses: Consider replacing standard rubber or plastic hoses with stainless steel-braided or mesh hoses. Worn out hoses with kinks, cracks or bulges need to be replaced immediately.

Don’t leave dishwashers and washing machines running if you leave the house. If something breaks while a home owner is away, what could have been a small mop-up job often turns into a thousand-gallon mess best left to professionals.

Consider water alarms: Home owners can install water alarms for a quick alert when an appliance isn’t working right. Hooking up the system to an appliance is usually as simple as hooking up a hose to an outdoor faucet.

February 3, 2015 Posted by | water damage | , , , , , , , , , , , , | Leave a comment

4 Immediate Steps to take in a Water Damage

When water damage occurs, even a few hours can make the difference in saving expensive carpets and furniture. If you are ever in an emergency situation with water running everywhere here are some steps you should take to minimize your losses.

1. Avoid Hazards

Be extremely careful of the deadly combination of water and electricity. Also, be cautious of slippery wet carpets and floors. Stay away from Raw Sewage backups, which contain nasty bacteria and can be harmful to your health.

2. Stop the Source

If you haven’t located the source of the water, call us immediately and we will guide you through this (it is very critical to know what to do.) 373-7410 in Wasilla or 562-7410 in Anchorage.

3. Take immediate action

Call TCM Restoration 24 hours a day, 7 days a week. You will always be answered by friendly staff. No answering machines here! Our dispatchers will have a water damage expert contact you immediately. Call us now! After you call us, were on our way.

4. Remove Furniture

Wood furniture will cause stains which cannot be removed. Rust stains from metal are difficult to remove and may be permanent. 95% of water damage jobs are restorable, and the 5% which aren’t restored, most are caused by not doing this. So either move furniture that’s even near water or place something under the legs.

If you are ever in the unfortunate predictament of having water damage in your home TCM Restoration can expertly dry and restore your home & belongings for you. We have expert trained restoration teams ready to go 24 hours a day, 7 days a week to assist you in a water emergency.

July 10, 2014 Posted by | water damage | , , , , , , , , | 1 Comment

Important to have an Emergency List if you leave for the Holidays

If you go out of state for the holidays and either have a house sitter or someone checking in on your home you should have a list of emergency numbers for if that emergency happens.  We all know about dialing 911 for break ins and suspicious activity,   But who do they call when there has been a flood in your house?  Is it a plumber, your insurance agent, a restoration company?  Actually it can be all 3…but your best bet is leaving the number of a restoration company which will make the timely connections with the plumber &  agent and be able to take care of everything even if you are out of state.   A restoration company will most likely stop the source of water as soon as possible and start extracting the water immediately,  The faster water is removed the less damage.  If you are going away for Holidays and are in Anchorage (562-7410) or Mat Su Valley  (373-7410) make sure you add our numbers to your emergency call list.  We’re here to help 24 hours a day.

December 12, 2013 Posted by | Uncategorized | , , , , , , , , , , | Leave a comment

Fall Is The Time To Insulate Pipes

Now is the time of year when Alaskans start preparing for winter. Snowmachines, studded tires and winter gear are usually the top items on that list. But your home should also be top priority too! Those who do not have the foresight to prepare their home for the coming cold months, often end up regretting that they did not. It can be twice as bad to deal with plumbing problems in the winter because pipes in or under the home have frozen and busted. Not to mention the water damage that can quickly happen inside the home.

During warm weather it is so much more comfortable to do maintenance on the home. People get so busy in the spring and summer with gardening and lawn mowing that they probably do not give much thought to the inconvenience that frozen and busted plumbing causes in the cold months. It is a good idea to schedule your plumbing inspections during the warm months. Going underneath your home into the crawl space, if you have one, is essential to be able to inspect your outside pipes for leaks and deterioration.

If the pipes in your crawl space are not insulated, you can do this simple job yourself by wrapping them with pipe insulation or heat tape made specifically for that purpose. It can be terrible to have to get under there and make pipe repairs when there is a foot of snow on the ground and it is only 10 degrees (or many times MUCH colder) outside. Why not do it now when the weather is nicer?

Outside water faucets are also prone to more damage in the winter months. If you are using your spigots right now and notice that they have leaks anywhere, do the repairs now and save trouble later. These spigots can also be insulated for the wintertime. When you have spigot leaks, it can cause you to lose a lot of water over time. This is not good for the planet to waste water and it will not be good for your home either if you get water damage inside your home because of it. Your local hardware or department store should have the supplies that you need to insulate your outside and inside water sources and pipes to help you get your home winterized.

October 10, 2011 Posted by | Alaska, Anchorage, Wasilla, water damage | , , , , , , , , , , , , , , , | 1 Comment

How to Remove Red Wine Stains Out of Carpet

 Red wine stains are very common and the typical response is to use products that contain bleach to try to remove the red stain from your carpet.  That’s a big NO-NO as it will also discolor the carpet as well.

Instead, try to blot as much of the wine stain with a white towel.  If your have a wet/dry vacuum, such as a shop vac, try to extract as much as you can as well.  If you have club soda, take a clean (dry) white towel and pour some club soda on the towel and go over the stain again.  This step will help get more of the stain out. 

If the carpet is still stained, there is only one more thing you can do.  Take a bottle and combine amonia with peroxide (50/50 mixture) and spray this solution into the stain.  Saturated the area well.  This solution will work on acid dyes when they are still fresh.  Simply COVER the affected  with a piece of plastic wrap and place a phone book above it so it dries very slowly.  Check it the next day and the stain should be GONE!

If a red stain or shadow still exists, contact a professional carpet cleaner as soon as possible.  They can work the stain further and in most cases get it out completely using advanced red stain removal techniques.

July 7, 2011 Posted by | carpet cleaning | , , , , , , , , , | Leave a comment

Hidden Treasures found in an old Colony Home

 

Treasures found in an old Colony home in Palmer we recently dried out from a water damage.  Great story that was recently featured in The Frontiersman.

Ron Farnsworth doesn’t usually carry women’s lingerie in his coat pocket — especially not musty bras from the 1940s.

He was willing to make an exception this time after finding what looks like the upper portion of a woman’s slip from the World War II era stuffed into the floorboards of a Colony-era home with Newsweek, Life and PIC magazines dating between 1941 and 1943.

“I just want to be sure the . . . uh . . . item gets back to its rightful place,” the loss mitigation manager for TCM Restoration of Palmer chuckled Monday while on his way to deliver the bra to homeowner Betty Bohman. 

Trina Bohman sorts through vintage magazines that were found in the floors of her mother-in-law’s home. The discovery has presented a minor mystery for the family, wondering who might have stashed them in the house. ROBERT DeBERRY/Frontiersman

Bohman, 87, had no idea whose bra it was or who put it there. She also didn’t know why there were piles of nearly 70-year-old publications stashed between the ceiling and floors of the 1936 home she’d occupied since 1995.

To make matters even more intriguing, many of the photos of women in the magazines had been cut out, as if someone had used them for a special project or purpose separate from the magazines.

“It’s a rather amusing mystery,” Bohman’s daughter-in-law, Trina Bohman, said Monday as she flipped through the pages of the magazines.

Farnsworth and his crew had been called to the home near Mile 5.8 of Palmer-Fishhook Road just before Thanksgiving after Bohman discovered her water pipes had burst the week before and all three floors of her home were damaged.

“We had seven people working in that house from 5 p.m. until midnight that first night,” Farnsworth recalled. “We knew the ceiling had to come down and when we started to remove it, there was a layer of sheetrock, then a layer of acoustic ceiling tiles, then a layer of plywood, then insulation. It was odd there were so many layers.”

As his crew worked its way through the layers from the floor in Betty Bohman’s room on the top floor, one of them found the old magazines and newspapers stuffed inside a small storage space behind her closet.

“Who knows why they were there?” Trina Bohman said. “They’re all in pretty good shape, though — except for the cutouts.”

Philip Morris ads praising America for smoking more of their cigarettes, illustrations showing Nazi swastikas carved into rock next to an American soldier, articles exposing as “traitors” famous authors such as Ezra Pound, and headlines declaring President Roosevelt wasn’t telling the American public the whole story can be found in the magazines.

Betty Bohman and her late husband, K.D. Bohman, had purchased the home in 1994 at its original location near the Tsunami Warning Center off the Palmer-Wasilla Highway and had it moved next to their son Brian’s home on Gold Bullion Street near Hatcher Pass.

“K.D. had built a basement next to our house and put the house on top of it,” Trina Bohman explained. “He was in the middle of remodeling it when he got sick all of a sudden and died of cancer six weeks later — just after his 73rd birthday.”

Bohman said that because her father-in-law was so well loved by Palmer residents because he’d helped farmers get loans as a home loan administrator and he also was a bishop in his church, the community came together to finish the project for Betty Bohman.

The Bohmans were told the home was first occupied during the Colony days by Don Irwin, manager of the Alaska Rural Rehabilitation Corp., but they doubt the magazines belonged to him since others had purchased the home after him.

A few of the magazines offered a clue to their original owner through address labels naming Herbert C. Hanson.

A Google search of that name reveals there was an ecologist named Herbert C. Hanson who published articles on vegetation in Northwest Alaska in 1953 for the Catholic University of American in Washington, D.C. He also published a “Dictionary of Ecology” around the same time. However, it is unknown whether he’s the one who owned the magazines or if he ever even lived in the Palmer area.

Trina Bohman found it amusing that in Irwin’s 1968 book “The Colorful Matanuska Valley,” he urges builders to erect “large, substantial and impressive” structures with plenty of insulation when his own home was a mere “stick building.”

“We even found tinfoil used between the floors,” Brian Bohman said of his parents’ home.

His mother said she worked as a nurse at a veteran’s hospital at the end of World War II and that her husband had served with the Navy at Okinawa during the war in the Pacific. Looking through the magazines from that era now brings back memories she’d probably rather forget.

She stopped on a magazine page with a bold photo of an American flag waving from a ship’s mast and remembered walking by the old Palmer Post Office one day in the late 1960s or early 1970s and seeing some young men getting ready to hoist an American flag up the pole.

“The flag was piled on the ground,” she recalled, shaking her head in disgust. “So I walked over there and picked it up and held it until they were ready to put it up. Then I went inside and told their boss what they did. They just weren’t trained right.”

December 27, 2010 Posted by | water damage | , , , , , , , , , | 2 Comments

What you SHOULD and should NOT do in a Water Damage

TCM Restoration and Cleaning provides complete emergency service for water damage that can occur in your home or office. Crews are on call 24/7 that can be paged to help prevent further damage from occurring. It is always important to mitigate the damage as much as possible when disaster strikes. We will work with you to help make sure your loss is settled fairly and completely. The following will help you in an emergency situation:

What you should DO:

Contact a plumber or contractor to eliminate water source (i.e. shut off water or fix roof).

 Contact TCM Restoration & Cleaning to remove standing water and inspect damage.  373-7410 Mat Su Valley or 562-7410 Anchorage.

Call your insurance company. 

For Safety Concerns turn off circuit breakers supplying electricity to wet areas, unplug and remove any small electrical devices currently located on wet carpet or other wet surfaces.

Remove and secure small furniture items and as much as possible to prevent rust or stains and expedite restoration. 

Hang draperies and pin up furniture skirts as required to prevent contact with wet carpet (water marks, browning, dye transfer, or migration).

 Remove books, shoes, paper goods, fabrics, potted plants, or other items that may stain carpet. Check especially under beds and in closets for these items.

Remove and secure breakable, moisture sensitive, or high value items. 

 Make plans for restoration crews to remove large furniture items onto dry carpet, linoleum, garage, or storage areas.

What you should NOT DO: 

 Use your home vacuum, as electrical shock may result, as well as damage to the equipment itself. 

 Place newspaper on wet surfaces, as newspaper ink transfers easily.

Walk on wet surfaces any more than necessary in order to minimize safety hazards, and to keep from spreading damage.

Activate the HVAC system if it has been directly contacted by water, it might serve as a means of spreading contamination. 

 Adjust indoor temperature unless instructed to do so by a qualified technician.

November 3, 2010 Posted by | Uncategorized, water damage | , , , , , , , , , , , , , | Leave a comment

TCM Restoration & Cleaning (new video of our company)

We do carpet cleaning, upholstery, oriental rug cleaning, duct cleaning, tile & grout.   We  respond 24 hours a day to water damage emergencies in your home or business.

October 4, 2010 Posted by | Anchorage Carpet Cleaning, carpet cleaning, cleaning, residential carpet cleaning, Wasilla Carpet Cleaning | , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Fall Is The Time To Insulate Pipes

 Now is the time of year when Alaskans start preparing for winter. Snowmachines, studded tires and winter gear are usually the top items on that list. But your home should also be top priority too! Those who do not have the foresight to prepare their home for the coming cold months, often end up regretting that they did not. It can be twice as bad to deal with plumbing problems in the winter because pipes in or under the home have frozen and busted. Not to mention the water damage that can quickly happen inside the home.

During warm weather it is so much more comfortable to do maintenance on the home. People get so busy in the spring and summer with gardening and lawn mowing that they probably do not give much thought to the inconvenience that frozen and busted plumbing causes in the cold months. It is a good idea to schedule your plumbing inspections during the warm months. Going underneath your home into the crawl space, if you have one, is essential to be able to inspect your outside pipes for leaks and deterioration.

 If the pipes in your crawl space are not insulated, you can do this simple job yourself by wrapping them with pipe insulation or heat tape made specifically for that purpose. It can be terrible to have to get under there and make pipe repairs when there is a foot of snow on the ground and it is only 10 degrees (or many times MUCH colder) outside. Why not do it now when the weather is nicer?

 Outside water faucets are also prone to more damage in the winter months. If you are using your spigots right now and notice that they have leaks anywhere, do the repairs now and save trouble later. These spigots can also be insulated for the wintertime. When you have spigot leaks, it can cause you to lose a lot of water over time. This is not good for the planet to waste water and it will not be good for your home either if you get water damage inside your home because of it. Your local hardware or department store should have the supplies that you need to insulate your outside and inside water sources and pipes to help you get your home winterized.

September 13, 2010 Posted by | Alaska, Anchorage, Wasilla, water damage | , , , , , , , , , , , , , , , | Leave a comment